Privacy Policy

We collect account and contact details such as names, work email addresses, company names, roles, and authentication information when you create or use a Clarix account.

We collect contract lifecycle data that you or your organization upload, create, review, sign, route, or otherwise manage through Clarix, including documents, comments, workflow metadata, signatures, approvals, and audit activity.

We collect technical and usage information such as device details, IP address, browser type, pages visited, timestamps, feature usage, diagnostics, and cookie preferences.

We use information to provide, secure, maintain, and improve the Clarix platform, including contract drafting, review, workflow automation, collaboration, e-signature preparation, reporting, notifications, and support.

We may use usage and diagnostic data to understand product performance, troubleshoot issues, prevent abuse, and improve the reliability and usability of our services.

Where your organization enables AI-powered features, Clarix may process submitted contract content and related prompts to generate summaries, clause insights, risk analysis, and workflow recommendations within the product.

Clarix uses essential cookies to keep the site and application working. With your permission, we may also use analytics, functional, and marketing cookies to understand usage and personalize your experience.

You can manage cookie preferences from the cookie banner where available. Browser settings may also allow you to block or remove cookies, though some product functionality may be affected.

We do not sell personal information. We share information only as needed to operate Clarix, comply with legal obligations, protect the platform, or support services requested by your organization.

We may share information with service providers that host infrastructure, process payments, deliver email, provide analytics, support security, or help operate product features. These providers are authorized to use information only for the services they provide to us.

If your organization uses integrations, information may be shared with connected third-party services according to your configuration and the permissions granted by your organization.

We use administrative, technical, and organizational safeguards designed to protect personal information and contract data against unauthorized access, loss, misuse, or alteration.

We retain information for as long as needed to provide the services, meet contractual and legal obligations, resolve disputes, maintain security, and enforce agreements. Your organization may control retention periods for certain workspace data.

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal information. Some requests may need to be handled through your organization if your account is managed by an employer or customer administrator.

You may update certain account details in the product or contact us to request assistance with privacy-related questions.

Clarix may process and store information in countries other than where you live or work. When we transfer information internationally, we use appropriate safeguards where required by applicable law.

We may update this Privacy Policy from time to time. When changes are material, we will take reasonable steps to notify users or customer administrators through the product, email, or another appropriate channel.